SEND Transport Resources

To access Essex County Council’s SEND transport policy and application process visit the link below.

School transport: Apply for school transport – Essex County Council

A video has been produced which tells parents and carers about SEND transport.

It covers:

  • How to apply
  • Travel options
  • Travel allowance
  • Travel training
  • Shared vehicle transport- This is by licensed transport providers.   It will be a taxi or a minibus.
  • Passenger assistances  Passenger Assistants
  • Settling in and route planning
  • Pick up and drop off guidance.
  • Journey times
  • Changes that may occur
  • Behavioural support
  • Parental concerns

The video will also help children and young people understand more about their transport.

Click HERE to view the video.

Resources for transport staff

Below are a number of fact sheets to help support transport staff’s understanding of different needs. There are also editable cards and a one page profile to give them specific information about your child/young person.


Autism- key facts

Supporting communication- key facts

Sensory processing difficulties- key facts

About me cards- editable

One page profile template

Communication Stories

A communication story is a simple story. It tells a specific situation in words, pictures or both together. It helps children and young people learn about the situation. Often, a communication story will need to be told more than once to help the children and young people understand better.

Here are some communication stories that can be changed and people’s names added. These will help your child or young person. They are about shared transport which is a school taxi or mini-bus.

The stories are at 3 different levels:

  1. Informal – for children and young people who have little to no understanding of language.
  2. Semi Formal – for children and young people who have some understanding of language.
  3. Formal – for children and young people who have some a solid understanding of language.

The stories help tell about changes that happen. This can be a new driver or a change in route. They also tell about traffic and noises in the vehicle. Click on the link below to access the stories.

School Transport Webinar

Essex family Forum held a webinar with SENTAS on SEND home to school transport. The following document highlights some questions and answers arising from that session